
At Rownhams Manor we’re committed to providing personalised care that goes beyond the day-to-day – offering meaningful experiences that promote confidence, independence, and joy.
Recently, our dedicated Lifestyles Manager arranged a special one-to-one outing for Pam, a cherished resident who had been feeling apprehensive about joining group excursions. Understanding her individual needs and preferences, the team created a tailored opportunity for Pam to enjoy a relaxed outing in a way that felt familiar and comfortable.
Pam spent the day doing something she’s always loved – heading into the local community for coffee and a little shopping. With gentle support and encouragement, the experience brought back happy memories and a real sense of normality. On her return, Pam was glowing with happiness, sharing how much she had enjoyed getting out and doing something she once thought was no longer possible.
At Rownhams Manor, we believe that every resident deserves to live with dignity, autonomy, and fulfilment. Whether it’s a group activity or an individual experience, our team is here to ensure residents are supported in ways that matter most to them.
This simple outing had a powerful impact – and it’s a testament to the importance of truly person-centred care.
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