Ponbay Lodge Care Home in Hastings
Discover compassionate care at Ponbay Lodge, a brand-new care home in Hastings opening in July 2025, set in the peaceful area of St Helen’s. Known for its coastal charm, historic landmarks, and vibrant local culture, Hastings offers the perfect backdrop for fulfilling later-life living.
Ponbay Lodge has been purpose-built with care, comfort, and security at its heart, creating a warm, welcoming environment where residents truly feel at home. We provide expert residential, dementia, and respite care, thoughtfully tailored to support dignity, independence, and well-being.
Here, all-inclusive living gives residents and families complete peace of mind, with high-quality care, delicious chef-prepared meals, engaging activities, and thoughtful daily support—all covered within one simple fee. With beautifully designed living spaces and a strong sense of community, Ponbay Lodge proudly sets a new standard for residential care homes in Hastings.
Get in touch with us
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Ponbay Lodge,187 The Ridge,
Hastings, TN34 2AE
- 01424 533454
- wooden.fuels.fleet
- ponbaylodge@oystercarehomes.co.uk
Facilities & amenities
- En suite rooms
- Salon
- Garden rooms
- Chiropody
- Bistro
- Trips and Outings
- Private Dining
- Library
- Cinema
- Daily Newspapers
- Daily Activities
- Café
We offer residential, dementia and respite care at the highest quality. Our packages are tailored to best suit our residents needs.
Residential care
Read moreAt Ponbay Lodge, we understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Our round-the-clock team offer attentive assistance, ensuring safety, comfort, and emotional well-being. We offer regular wellness checks, personalised care plans and encourage open communication with families to keep everyone involved. Our holistic approach provides an extra level of support, ensuring residents and their loved ones have peace of mind at all times.
Dementia care
Read moreAt Ponbay Lodge we have a deep understanding and commitment to supporting residents with cognitive challenges. Our team provide compassionate, person-centered care. We create a secure and stimulating environment, incorporating memory-enhancing activities and routines. Individualised care plans cater to unique needs, ensuring comfort and dignity. We prioritise safety and emotional well-being, implementing strategies to manage behavioural changes with patience and empathy. Our home offers a supportive and nurturing atmosphere where we are able to improve the quality of life for residents living with dementia while offering peace of mind to their families.
Respite care
Read moreAt Ponbay Lodge, we offer much-needed relief and support to both caregivers and their loved ones. We welcome all individuals joining us for respite care with love and support. They will experience the same high standards of support and attention as all of our residents. Our dedicated and compassionate staff are trained to meet their unique needs before arrival. Whether a short-term stay or a planned respite period, we create a warm and welcoming environment where individual feel secure and cared for.
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Meet the team
Vickie Willard
General Manager
A dedicated and compassionate leader, Vickie brings over 33 years of experience in delivering exceptional residential and specialist dementia care. She has a proven track record of leading care teams, championing a person-centred approach, and maintaining full compliance with CQC and safeguarding standards. With a strong background in dementia-specific care, Vickie is passionate about understanding each resident’s life story and using that knowledge to create meaningful, individualised experiences.
She is committed to fostering a safe, supportive, and enriching environment where all residents can thrive with dignity and respect. Outside of work, Vickie enjoys spending time with her family and going on long walks with her beloved four-year-old furry companion, Teddy the Shih-poo