Discover compassionate care at Ponbay Lodge, a brand-new care home in Hastings opening in July 2025, set in the peaceful area of St Helen’s. Known for its coastal charm, historic landmarks, and vibrant local culture, Hastings offers the perfect backdrop for fulfilling later-life living.
Ponbay Lodge has been purpose-built with care, comfort, and security at its heart, creating a warm, welcoming environment where residents truly feel at home. We provide expert residential, dementia, and respite care, thoughtfully tailored to support dignity, independence, and well-being.
Here, all-inclusive living gives residents and families complete peace of mind, with high-quality care, delicious chef-prepared meals, engaging activities, and thoughtful daily support—all covered within one simple fee. With beautifully designed living spaces and a strong sense of community, Ponbay Lodge proudly sets a new standard for residential care homes in Hastings.
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State of the art amenities
From day-to-day relaxation, to special occasions, our state-of-the-art amenities ensure that our residents, friends and families enjoy a quality of life they deserve. We offer quiet areas for restful activities, communal spaces for social interaction as well as a cinema and hair salon.
En-suite rooms
All our rooms are designed as single ensuites, allowing residents to enjoy privacy and personal space. These rooms can be personalised with the resident's own decorations, and mementos to make them feel like a true home.
Garden rooms
The garden rooms provide a serene connection to the outdoors. With lush greenery and natural light, these spaces offer a place to unwind, meditate, or engage in various activities, such as gardening or simply enjoying the view of our beautiful gardens.
Hair salon
Taking good care of your appearance may seem like one of life’s little luxuries, but it can be so important to our well-being. Our hair and beauty salon is open to all our residents and offers a full range of treatments such as hair cuts, wash and blow dry, colours and perms.
Library
Our libraries are tranquil spaces where residents can indulge in their love for reading, research, or simply relax with a good book. The well-stocked collection ensures that there's something for everyone, from classics to contemporary
Bistro
Our on-site bistro is a welcoming place for residents to socialise with family, friends and fellow residents. Freshly baked goods are available throughout the day to tempt whilst relaxing in our comfortable seating.
Cinema
The cinema facility at Oyster Care Homes offers an immersive movie-watching experience. Residents can enjoy a wide range of films in a cozy, theatre-style setting, complete with refreshments and top- notch audio-visual equipment.
Get in touch with us
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Ponbay Lodge,
187 The Ridge,
Hastings,
TN34 2AE - 01424 533454
- ponbaylodge@oystercarehomes.co.uk
At Ponbay Lodge, we offer residential, dementia and respite care at the highest quality. Our packages are tailored to best suit our residents needs.
Residential care
At Ponbay Lodge, we understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Our round-the-clock team offer attentive assistance, ensuring safety, comfort, and emotional well-being. We offer regular wellness checks, personalised care plans and encourage open communication with families to keep everyone involved. Our holistic approach provides an extra level of support, ensuring residents and their loved ones have peace of mind at all times.
Dementia care
At Ponbay Lodge we have a deep understanding and commitment to supporting residents with cognitive challenges. Our team provide compassionate, person-centered care. We create a secure and stimulating environment, incorporating memory-enhancing activities and routines. Individualised care plans cater to unique needs, ensuring comfort and dignity. We prioritise safety and emotional well-being, implementing strategies to manage behavioural changes with patience and empathy. Our home offers a supportive and nurturing atmosphere where we are able to improve the quality of life for residents living with dementia while offering peace of mind to their families.
Respite care
At Ponbay Lodge, we offer much-needed relief and support to both caregivers and their loved ones. We welcome all individuals joining us for respite care with love and support. They will experience the same high standards of support and attention as all of our residents. Our dedicated and compassionate staff are trained to meet their unique needs before arrival. Whether a short-term stay or a planned respite period, we create a warm and welcoming environment where individual feel secure and cared for.
Dining options to suit everyone
Indulge in a culinary experience at Ponbay Lodge, where our dining service is a testament to warmth and well-being. Our commitment to excellence is reflected in the diverse array of home-cooked, nutritious meals crafted with care and precision.
Embracing a variety of dietary needs, our menu caters to every palate, ensuring a delightful dining experience for all residents. From delectable comfort foods to gourmet selections, our chefs ensure they use quality ingredients, creating meals that nourish. Our dining experience is a celebration of health, community, and the joy of good food.
Activities and wellbeing
Immerse yourself in a vibrant tapestry of tailored lifestyle activities at designed to align with the diverse needs and interests of our residents. From invigorating fitness classes to engaging cultural outings, our programs cater to a spectrum of preferences.
Crafted with a keen understanding of individual tastes, our activities foster a sense of community and fulfilment. Whether it’s stimulating intellectual discussion, serene gardening session, or a social event that spark joy, we ensures that every resident finds moments of joy and connection in activities personalised to enhance their unique lifestyle.
Vickie Willard
General Manager
Vickie Willard
General Manager
A dedicated and compassionate leader, Vickie brings over 33 years of experience in delivering exceptional residential and specialist dementia care. She has a proven track record of leading care teams, championing a person-centred approach, and maintaining full compliance with CQC and safeguarding standards. With a strong background in dementia-specific care, Vickie is passionate about understanding each resident’s life story and using that knowledge to create meaningful, individualised experiences.
She is committed to fostering a safe, supportive, and enriching environment where all residents can thrive with dignity and respect. Outside of work, Vickie enjoys spending time with her family and going on long walks with her beloved four-year-old furry companion, Teddy the Shih-poo